Your search resulted in 4 "client support specialist" jobs in Albany, NY. Save Job SearchSave SearchSave Job Search: client support specialist
Job Title: Geospatial Associate -Sales & Order Fulfillment Specialist
Company Background: Waypoint Technology Group, LLC (Waypoint) is a growing firm dedicated to providing our customers with the latest GNSS and Optical/Robotic Surveying and Mapping/GIS technology through product sales, rentals, training, technical support, and related consulting services. Our company is primarily engaged as a regional distributor for Trimble, Inc., a worldwide leader in the Geospatial industry, and our principal sales territory with Trimble encompasses all of New York and New England, along with New Jersey. We have successfully operated as an authorized Trimble reseller for over 25 years and are one of only 12 Trimble distributors currently based in the United States. We serve a variety of markets, including surveying, engineering, architectural, and many other types of design/build-related industries.
Job Description: Waypoint seeks a qualified, motivated, detail-oriented professional to join our team as a Geospatial Associate -Sales and Order Fulfillment Specialist. This position is integral to the company's growth and presents a unique opportunity to work with a wide range of clients and product lines.
The successful candidate will coordinate sale orders and fulfillment with our sales team and clients. Additionally, this individual will maintain client registrations for hardware warranty and software maintenance and coordinate proactive outreach to our clients regarding renewals and similar opportunities.
Key Responsibilities:
• Support the fulfillment of client sales and e-commerce orders.
• Respond to incoming customer sales inquiries via phone, email, and the Waypoint website.
• Update and maintain Waypoint’s product registration system database and communicate with clients regarding hardware warranty and software maintenance expiration dates.
• Identify and coordinate new warranty and software sales opportunities with Waypoint sales consultants and clients.
Qualifications:
• College degree, preferably a bachelor’s degree.
• A minimum of 2-5 years of experience in a related position and field is preferred.
• Relevant experience in the Geospatial industry and existing knowledge of Trimble products and solutions is preferred but not explicitly required.
• Strong technical skills to develop programs and systems to improve operation efficiencies. • Proficient in Microsoft Office Suite.
• The ability to lift items to 50 pounds.
• This is an in-person position.
Compensation and Benefits: The starting pay rate for this position is $27.00 - $32.00 per hour, based on experience. Additionally, there is the opportunity to earn additional compensation during the year based on overtime and performance.
In addition, the following employee benefits would be offered:
• 15 paid vacation days in the first year of employment, increasing to 20 days per year after five years.
• 40 hours of paid sick time per year.
• Health insurance coverage: Waypoint covers 70 percent of individual and family plan premiums.
• Eligibility to participate in a company-sponsored retirement plan within two years of employment or sooner: Company matches up to 4%.
• Eligibility to participate in a periodic incentive bonus program, whereby you could receive discretionary bonus payments based on personal performance and company profitability. • Participation in the Professional Development program: The company covers the cost of essential training and potentially the shared cost of other mutually beneficial discretionary training and education.
• An evaluation will be performed after six months of employment. At that time, we will reassess the salary level and benefits and make any appropriate adjustments based on progress and performance. If you meet the requirements and are excited about this opportunity, please submit your resume and cover letter for consideration. We look forward to hearing from you!
- Full Time
- Immediately
- 4 Walker Way, Albany, NY 12201
- 5/13/24
Job Details
Description
As a Youth Peer Advocate, you will be an ally, mentor, and advocate for clients and families as they contend with the difficulties and uncertainties of mental illness. You will use lived experience to contribute to treatment planning for each participant, and facilitating the team’s development and maintenance of a culture of respect. The Youth Assertive Community Treatment team (ACT) Program is an innovative treatment program. The program serves children with mental illness or serious emotional disturbance and their families. You will report to the Director of Youth Act and work onsite with community-based travel required.
Responsibilities:
- Engage individuals and establish trusting, collaborative relationships directed toward the goals clients identify on their treatment plans
- Contribute to client treatment plans, advocating for clients' needs
- Participate in daily treatment team meetings and work directly with other team members to provide support and assistance to program participants.
- Provide individual face-to-face support to youth and families receiving services
- Spend 70% or more of scheduled work hours in community settings
- Meet with family, youth, and collateral contacts to provide psychoeducation about serious mental illness
- Be a role model, educate recipients about self-help techniques and self-help group processes, teach effective coping strategies based on personal experience, teach symptom management skills, assist in clarifying rehabilitation and recovery goals, and assist in the development of community support systems and networks.
Requirements and Education:
- High School Diploma or GED, Associates Degree preferred
- A valid New York State driver’s license.
- Complete and obtain the NYCPS-Provisional certification for review by the New York Peer Specialist Certification Board (NYPSCB) within the agreed-upon time of start date.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Immediately
- Schenectady, NY 12304
- 5/12/24
Job Details
Description
As an Early Head Start Teacher Aide-substitute , you will work with Teachers in the management of Early Head Start classrooms by providing quality infant-toddler care in accordance with Agency philosophy, program performance standards and curriculum guidelines. You will report to an Early Head Start Enrollment Specialist & Supervising Teacher and you will work onsite.
Responsibilities:
- Use daily routines and observations to meet the strengths and needs of children.
- Work as a team member to facilitate the programs curriculum, procedures and philosophy.
- Help establish a safe environment and a positive emotional tone that is supportive of the individual childs feelings by interacting with them in a supportive way.
- Maintain a welcoming atmosphere to encourage and facilitate ongoing parent participation and involvement.
- Participate in staff training according to program staff training plan and policies.
- Report any suspected injuries immediately to classroom staff.
- Interact positively with and provide choices to children throughout the day.
- Assist in classroom cleanup and follow universal precautions daily.
- Assist children in safely exiting from Center during fire drills and any hazardous situations.
- Adhere to agency and program standards regarding child and families confidentiality and maintain appropriate professional boundaries.
Requirements and Education:
- High school diploma
- Demonstrated knowledge and skill with infants and toddlers preferred
- Good verbal and written communication skills
- Must be able to lift 25 pounds or more.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Immediately
- Schenectady, NY 12304
- 5/3/24
Job Details
Description
As a Peer Support Specialist, you will be a member of the Mobile Team, assisting the clinicians on Mobile visits and providing support and advocacy to individuals in crisis. You will also be a resource to the clinicians and case manager, through sharing their knowledge of common challenges individuals with SPMI endure and sharing knowledge about community resources. You will be an individual (adult) with lived experience with mental illness. You will report to the Clinical Site Supervisor and you will work on-site.
Responsibilities:
- Collaborate with service providers involved with individuals with SPMI.
- Provide information and peer to peer support to individuals who are served by the program.
- Educate and empower clients and their supports regarding their roles in developing crisis plans and in crisis prevention.
- Educate service providers regarding an individual's role in developing a crisis plan for themselves and in crisis prevention. Ensure that the individual is an integral part of the crisis planning process.
- Inform service providers (including Mobile Crisis and PCFC providers) regarding person- centered and strength-based practices. Maintain and model a focus on strengths.
- Utilize clinicians and clinical supervisor for advocacy for individuals served.
- Ensure that clients are satisfied with the services they are receiving and, if not, help them advocate for what they need.
- Educate individuals and primary caretakers on how to advocate if services are not meeting their needs.
- Be the liaison to other local supports in the community.
- Link individuals to Peer Support Services activities such as support groups, social events, newsletter.
Requirements and Education:
- Requires a High School Diploma or GED
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Queensbury, NY 12804
- 4/29/24